Your feedback is important to us

Our website is built around our members and feedback is important to us so that we can make continual improvements to ensure your online dating experience is enjoyable and rewarding. We have grown considerably in the last few years and our aim is to become one of the most successful free dating sites and services on the internet.

If you spot something that doesn’t appear to work as it should, a broken link or anything that reduces the enjoyment of your online dating experience, please give us a shout.

Using this form

We endeavour to respond to all our messages but we can’t guaranty that your message will receive a response. We give our member’s priority to responses so if you are not a member and wish to leave feedback, we advise you to sign up to our free dating service.

Account related queries

If your query is account related, please use the contact form located on your account page. For security, we can’t respond to account related queries submitted using this contact form.

*Your privacy

So that we can respond to your enquiry, we require your email address. Once we have responded and resolved your query, if your email is not associated with a member account we will remove your email address from our system. As per our privacy policy, we will not sell, exchange or lease your details to any third party and we will not keep a record of your email address for marketting and promotional purposes.

Contact us

If your query is commercially related and not site based, please click here. If you have forgotten your sign in details please go to our forgot my details page where you can reset them.

Please do not contact us with account related issues using this form otherwise your message may be ignored. For help using your account, please consult our help pages.