Help with sign up, registration and login

Signing up to use Flirthut

What do I need to register?

Registration is quick and easy. You can either fill out the registration form on our register page or you can sign in with your Facebook account if you have one.

How do you use my Facebook account?

When you sign in with your Facebook account, we extract some of your basic detail like your name and email address to make the registration process that much quicker. We will also automatically use your Facebook public profile picture as your main profile image on Flirthut until you change it. You will still need to complete your profile as certain bits of information are not visible or available on Facebook. We don't access any other of your details such as your friends list.

I haven't received my verification email, what should I do?

Check your spam filter or spam inbox. Sometimes, messages can end up there particularly if you have not received an email from us before. If there is no verification email there, please try and sign up with us again. If the system has already registered your email address and you cannot use it again, please contact us.

My verification email link doesn't work, what should I do?

If the link we sent you doesn't verify your account, the link may have expired if you signed up more than 3 days before trying to activate your account. You will need to go through the registration process again. We are unable to manually verify email addresses.

Why do I get diverted to a photo upload or profile edit page when I sign in?

To use the Flirthut service, you must complete your profile fully and ensure you have at least one photo uploaded. If we do not approve your photo, you will need to upload another one that meets our criteria otherwise you will not be able to use the Flirthut service.

I forgot my sign in details. What should I do?

It can easily happen so don't worry. Go to the forgot my details page where you can reset your password or request your username. If you have forgotten your password, this can be reset immediately by filling out the form. You will need to know your email address and username. If you don't know your username, you can request this by email. You can also login to the site using your email address and password. If you do not know which email address is associated with your account and you do not know your password, you will need to create a new account.

Why has my account been temporarily suspended?

Temporary account suspensions occur when profiles are reported repeatedly for violations of our Terms of Use. Suspensions usually last for 3 days and the account becomes active again. If your account has been suspended, please ensure you remove anything offensive once it is reinstated. Offensive items are usually profile pictures that offend other users or harassing messages. Whilst this is rare on Flirthut, it does happen and we need to ensure that all our users have a safe environment in which to meet people.